Privacy Policy

Introduction

JeciHealth is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Book a consultation
• Subscribe to our communications
• Contact us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Any other information you choose to provide

Consultation Information

During consultations, we may collect information about:

• Dietary habits and preferences
• Lifestyle and activity levels
• Health goals and objectives
• Any relevant health information you choose to share

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and provide customer support
• Schedule and conduct nutrition consultations
• Send you updates and information about our services
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Consent: When you provide explicit consent for us to process your information
• Contract: When processing is necessary to fulfil our services to you
• Legitimate Interests: When we have a legitimate business interest
• Legal Obligation: When we must comply with legal requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist us in operating our website and providing services

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under UK data protection law, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

JeciHealth
44 Queen Street, Penzance
TR18 4DE, United Kingdom
Phone: +44 1736 510 834
Email: [email protected]